Shopper wearing headphones browses records in a record store.

YOU EARNED THE FIRST VISIT. DON’T LEAVE THE NEXT ONE TO CHANCE.

A fresh, expert look at what brings customers back — and what could bring them back more often.

GET YOUR GROWTH PLAN
ONLY $499
WHAT DRIVES PEOPLE BACK?

WHAT’S WORKING.

WHAT’S GETTING IN THE WAY.

WHAT TO DO NEXT.

Café worker hands a takeaway coffee to a customer.
Barber trims a customer’s beard in a barbershop.

WHAT YOU GET

  • WHAT’S WORKING
  • WHAT’S GETTING IN THE WAY
  • YOUR BIGGEST GROWTH OPPORTUNITIES
  • A PRACTICAL 90-DAY ROADMAP
  • 90-MINUTE WORKING SESSION
GET YOUR GROWTH PLAN
Mike Frankel seated on a couch by a window.
ABOUT MIKE FRANKEL

25+ YEARS FOCUSED ON HOW CUSTOMER GROWTH ACTUALLY HAPPENS.

Now bringing that experience to smaller businesses in a practical, focused way.

EXPERIENCE BUILT AT

EXPERIENCE BUILT AT

SEE WHAT’S POSSIBLE.

GET YOUR GROWTH PLAN
ONLY $499
Shopper selects clothing from a boutique rack.
FAQ

GET YOUR GROWTH PLAN